eGUMIS – Did you know you have unclaimed money somewhere?


Have you ever have a bank account that you left dormant for years and then forgotten all about it? Was there some amount left in there which you might have overlooked? Are you aware that there is actually a central repository of such ‘unclaimed money’ and they still belong to you? Such money is considered legally yours and it will remain so until stated otherwise.

Money not lost

You probably heard people telling you that if you have an unclaimed amount in your bank account or perhaps an insurance claim that you were not aware of that the money will ‘go to Bank Negara’. That is not true because what is yours will remain yours. That is until you are no longer around and no one claims it.

How does this work?

To know how this works, it is essential to first understand what constitutes ‘unclaimed money’. You must be aware that the total of unclaimed money in Malaysia is more than RM11 billion. It refers to the amount that is legally payable to a person. This is clearly defined by the Accountant General’s Department of Malaysia. Unclaimed money can be divided into 3 types namely:

  • Money that has not been paid for more than a year covering the likes of salaries, insurance claims, dividends and such.
  • Money that exists in accounts for more than 7 years. This refers to fixed deposits, savings or current accounts.
  • Money in trade accounts. It refers to those that have been credited and idle for more than 2 years referring to the likes of trade creditors or debtors’ accounts.

How to check and claim?

It is now very easy to check if you have money in of the 3 areas. Previously, this can only be done by visiting the Registrar of Unclaimed Money and submit your application. This has changed today with the provision of the eGUMIS or Electronic Government Unclaimed Money Information System where you can go through the entire process online. What you need to do is:

  • First, register your account with eGUMIS and then you will need to update your profile after you log in for the first time.
  • You will then need to carry out a search for unclaimed money using your IC (MyKad) number. You can check up to 2 IC numbers per day.
  • After that, you can go through the process to reclaim the money. To do this, you can click on the ‘Proceed to Application’ function.
  • At the Application Form, choose ‘Add Payee’ with which you will then be required to submit several documents to verify your identity. This includes a scanned copy of your IC or passport and a bank statement. Additional documents will be required if you are claiming on behalf of your parent or your spouse.
  • Then you will have to wait for the refund to take place. While waiting you can always log into the eGUMIS website to check on the status of your refund. Should more documentation is needed, you will be notified via SMS to do so.

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