Multi Purpose Bank Berhad

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What you’ll enjoy…

  • Special discounts and privileges when you dine, shop and stay at these participating business partners plus many more :
    Tai Thong Chinese restaurants Chopstik Noodle Houses Shrooms Restaurant
    Santini Ristorante Italiano San Francisco Steakhouse Stars Oyster & Sushi Bar
    Sheraton Imperial, KL Strawberry Park Resort Vistana Hotel, KL
    Pan Pacific Hotel, KL Pan Pacific, Pangkor Island Hilton Group of hotels
  • Timeless Bonus Points, where your reward points never expire. For every RM1 charged to your Bank Credit Card or Debit Card, you will earn 1 Timeless Bonus Points. You can use your points to redeem an array of attractive gifts or waive your annual fee
  • FREE travel insurance coverage up to RM750,000
  • FREE travel inconvenience insurance up to RM3,200
  • FREE RM30,000 accidental disability coverage
  • Worldwide acceptance
  • 24-hour Customer Service hotline at 03-2694 0000
  • Enjoy commission free traveller’s cheque, cashier’s order and demand draft
  • No lost card liability

IHM Member

As an IHM member, you can now apply for the IHM Visa card and enjoy cashless admission into hospitals amongst other benefits that will give you the means to get on with life.What you’ll enjoy…

  • 1st year annual fee waiver and 2nd year 50% annual fee waiver
  • Lifestyle merchant benefits and privileges at participating hotels and F&B restaurants
  • Timeless Bonus Points, where your reward points never expire. For every RM1 charged to your IHM Visa Card, you will earn 1 Timeless Bonus Points. You can use your points to redeem an array of attractive gifts or waive your annual fee
  • FREE travel insurance coverage up to RM750,000
  • FREE travel inconvenience insurance up to RM3,200
  • Worldwide acceptance
  • 24-hour Customer Service hotline at 03-2694 0000
  • Enjoy commission free traveller’s cheque, cashier’s order and demand draft
  • No lost card liability upon immediate reporting
  • Flexible payment option of minimum 5% on outstanding balance or RM50 whichever is higher
  • Procredit guarantees you up to RM100,000 credit card bill settlement coverage. It is underwritten by MBA Life Assurance Berhad, a member of Allianz Group. ProCredit covers any outstanding balance on your Bank Visa Card for only RM0.28 per month for every RM100 monthly outstanding balance in the event of loss of life, permanent or temporary total disablement. No outstanding balance means no charge

International Debit Card

As International Debit Card card holder, you may access your savings or current account 24 hours a day, 7 days a week, at any Bank ATM and MEPS ATM nationwide, plus at any ATM worldwide which carries the CIRRUS logo.What you’ll enjoy…

  • You can perform the following transactions at :
    • Bank ATMs free-of-charge
      • Balance inquiry
      • Cash withdrawal
      • Express cash
      • Cheque book request
      • Statement request
      • PIN change
      • Funds transfer
      • Purchase of MIDF and MIH public issues shares
      • Deposits (at selected locations only)
      • Bills payment for Telekom Malaysia and Bank’s credit card bills
    • over 3,600 ATMs throughout Malaysia displaying
      • Cash withdrawal (at a fee of RM1 per transaction for transactions at Bank ATMs)
      • Balance inquiry (no charge)
      • Cash withdrawal (at a fee of RM8 per transaction)
      • Balance inquiry (at a fee of RM1 per transaction)more than 600,000 ATMs worldwide displaying
  • You can also enjoy shopping by using the Bank International Debit Card at any participating outlet displaying. Just pay using your debit card and your savings or current account will be automatically debited immediately…safe, convenient and easy to use!

Al-Mudharabah General & Special Investment Accounts
This is a profit-sharing contract at a pre-determined ratio between you and the Bank. The Bank acts as an entrepreneur by investing the monies in activities permissible by Syariah.

Al-Wadiah Savings and Current Account

Based on the concept of ‘trust’, your money will be invested in activities permissible by Syariah and the assuring part is, you can get back your deposit at any time upon request.

Multipurpose Bank CPA Australia Visa Gold & Gold MasterCard

The esteemed Multipurpose between Multipurpose Bank and CPA Australia opens the door to endless opportunities, with the introduction of AllianceMultipurpose Bank CPA Australia Visa Gold and Gold MasterCard as the first step. As an Multipurpose Bank CPA Australia loan service, your status in life is instantly identified, assuring you endless benefits that will help you get on with life.

What you’ll enjoy…

  • Annual fee waiver for 1st & 2nd year and 50% waiver on annual fee for the 3rd year
  • Special discounts and privileges when you dine, shop and stay at these selected participating business partners plus many more :
    Tai Thong Chinese restaurants Chopstik Noodle Houses Shrooms Restaurant
    Santini Ristorante Italiano San Francisco Steakhouse Stars Oyster & Sushi Bar
    Sheraton Imperial, KL Strawberry Park Resort Vistana Hotel, KL
    Pan Pacific Hotel, KL Pan Pacific, Pangkor Island Hilton Group of hotels
  • Timeless Bonus Points, where your reward points never expire. For every RM1 charged to your Multipurpose Bank CPA Australia Visa Gold & Gold MasterCard Card, you will earn 1 Timeless Bonus Points. You can use your points to redeem an array of attractive gifts or waive your annual fee
  • FREE travel insurance coverage up to RM750,000
  • FREE travel inconvenience insurance up to RM3,200
  • FREE RM30,000 accidental disability coverage
  • Worldwide acceptance
  • 24-hour Customer Service hotline at 03-2694 0000
  • Enjoy commission free traveller’s cheque, cashier’s order and demand draft
  • No lost card liability
  • Flexible payment option of minimum 5% on outstanding balance or RM50 whichever is higher

Security
Not only is Multipurpose one of the most convenient ways to access your accounts, it also stringently adheres to industry standards regarding security. We employ state-of-the-art technology to keep your information secure. All information sent during your Multipurpose session is strongly encrypted and access requires PIN that only you know. These are just a few of the security measures in place.

Our safety network, described as distributed security, is one that ensures protection throughout the entire banking process — on your computer, during the transmission of information across the internet, and in the bank’s own computer.

Distributed security means that, rather than relying on one security measure, we utilise many lines of defense. These include encryption, automatic sign-off, and firewalls, all to protect your account information. No matter what kind of account transaction you conduct using Multipurpose you can depend on your account information being secure.

Encryption
We make sure all of your internet banking sessions with us are encrypted. That means your PIN, account information, transactions, and any other information that are transmitted over the internet is scrambled such that no one can figure out the key.

The cryptography scheme used by both your browser and our computer to protect your information is an internet standard known as a Secure Sockets Layer (SSL). All browsers that handle SSL are capable of at least 128-bit encryption.

That means if a hacker tried to intercept your information while you’re doing internet banking with us, they would have to guess a decryption key that is over one trillion characters long! And this decryption key changes every time you use Multipurpose online.

Routers and Firewalls
Your account information is protected by a series of filtering routers and firewalls that act as a barrier between the outside world and the internal bank network. The filtering router is the first component that you pass through to gain access to your account information.

Much like a security guard, the router is responsible for determining who has access to what components of Multipurpose online. This is achieved with Access Control Lists (ACLs) which allow or deny specific services for a particular user.

The firewall is the next security component that you pass through. It provides a higher level of security and authentication of a client request. The firewall takes advantage of the same type of ACLs that a router utilises and tracks each request that is made, who made it, when it is made, where it is made from, and where it is destined for.

Each one of these items is used to determine whether the user is granted access to the requested destination and protects the internal bank network from outside access.

Trusted Operating System
The entire Multipurpose online application resides within a trusted operating system. The trusted operating system acts much like a firewall by protecting sensitive and proprietary information from the outside world.

The trusted operating system accepts your authorised requests for account information, retrieves the information from our database, and sends the information back to your browser in an encrypted format. The system also contains numerous audit controls to track requests and navigation. This audit control allows us to quickly identify any suspicious activity.

What you can do to help
Of course, all the encryption in the world won’t help you if somebody managed somehow to get your Multipurpose onlineBank Internet Banking login PIN from you. To prevent this and other breaches of security from happening, we make the following recommendations :

  • Memorise your PIN – your User Name, User ID, along with your PIN, authenticates you when you begin an Multipurpose onlinesession. You should memorise your PIN, and never write it anywhere or reveal it to anyone
  • Change your PIN regularly – it is important to change your PIN regularly. This can be done easily at the beginning of any Multipurpose onlinesession with us
  • Remember to sign-off – you may not always be at your computer when you are banking online. Therefore, it’s important to sign off when you’re finished banking. If you forget to do so, we automatically sign you off after 10 minutes of inactivity. This prevents anyone from pressing the “back” key on your browser to view your account information.

Frequently Asked Questions & Answers

  1. What is DST?DST is Desktop Share Trading. DST Service is a service offered by Multi PurposeBank for investors like yourself to perform trading or investment of shares listed on the Kuala Lumpur Stock Exchange (KLSE) through personal computers.
  2. How do I apply for the DST Service?
    Just fill up an Multi PurposeDST Application Form and submit it together with the relevant documents stated in the Application Form to any of our branches or fax them directly to 03-2710 8088. In general, your income must be at least RM48,000 per annum and if you are not a member of Multi Purpose online(our Desktop Banking Service), you will have to apply to become one.
  3. Can I access DST Service without signing up for Multi Purpose?
    No. You must be a member of Multi Purposeonline in order to have access to the DST Service.
  4. What is my start-up cost?Firstly, you should have a Windows 95/98 Pentium-based PC with 32MB RAM, Netscape 4.7/higher or Microsoft Internet Explorer 5.5/higher and a modem. In addition to hardware cost, a nominal start-up fee for stamping and CDS opening would be required.
  5. Are there any recurring charges?No.
  6. What are the features found in DST Service?Key features would include buying and selling of shares; viewing real-time share prices, indices and corporate news; maintaining your own share portfolio; and accessing your DST account information as well as trading history.
  7. How do I buy and sell shares?Preferably through your PC by connecting to the Bank via intranet or internet. However, we also offer a toll-free for trading purposes should you not have access to your PC. A nominal service fee would be charged for every matched (done) transaction placed through STCC.
  8. Do I have to provide any upfront collateral before I can commence trading?Normally no. However, we reserve the right to impose collateral requirements if deemed necessary.
  9. Is there any trading limit?Yes. The minimum DST trading limit you may apply is RM30,000.
  10. How do I settle my purchase contracts?All you need to do is to ensure that you have sufficient cleared funds (cash) in your Designated Bank Account before 12.30 pm on contract due date. We will then debit your Designated Bank Account to settle the contracts.
  11. What is this Designated Bank Account?It is your normal savings or current account maintained with us and selected by you for settlement of contracts and transactions under DST Service.
  12. What will happen if my Designated Bank Account has insufficient cleared funds (cash) to settle my purchase contracts on due date?We reserve the right to force-sell your shares on the next trading day and your DST Service may be suspended in the event of a contra loss.
  13. How do I settle my contra loss?Just ensure you have cleared funds (cash) in your Designated Bank Account on C+4 by 12.30 pm; that is the fourth trading day after the purchase contract is sold-off for contra purposes.
  14. What will happen if I fail to settle my contra loss on C+4?Grace period may be given to you to settle the outstanding amount. Should you fail to settle, we reserve the right to liquidate other shares in your account and take whatever measures deemed appropriate to recover the balance sum.
  15. What will happen to my purchased shares?Your shares will be custodised under the Bank’s or its nominees’ account.
  16. How do I withdraw my shares?Subject to our approval, you may withdraw your shares by submitting a withdrawal request via DST Service or in writing.
  17. What will happen to the proceeds of my sales contracts or when I have made a contra gain?Under normal circumstances, your sale proceeds or contra gains will be credited into your Designated Bank Account on their respective due dates.
  18. Can I sell shares which are not in my account?No. You have to ensure that the shares are in your account before selling is done.
  19. How would I know if my purchase and sale orders are done? Can I cancel my order?You can easily check the status of your purchase and sale orders at the order status screen. Yes, you can cancel your order provided it is still not done.
  20. What happens if there is a corporate entitlement/exercise?We will endeavor to keep you informed of such exercises and obtain your instructions where necessary. All dividends will be credited into your Designated Bank Account when received, subject to a nominal service charge.
Multi PurposeBUSINESS is their internet banking solution, specially developed for our corporate and commercial customers. It is an alternative delivery system that offers banking without borders and brings the Bank to the customer’s office via electronic means.

Customers can instantly access in detail up-to-the-minute information of their accounts, as well as execute swift movement of funds electronically over the network.


What you’ll enjoy…

  • Account inquiry for up-to-the-minute information and banking interest rates
  • Fund transfers, payments and remittances for liquidity control and management including interbank
  • Trade finance for application for Letters of Credit
  • Utility payment and payroll services for payment of employees’ salaries and contributions to EPF and SOCSO
  • Cheque reconciliation and standard instruction for payments

The direct connectivity and user-friendly features of Multi Purpose onlineBUSINESS also allow designated users from many different locations to dial up and perform inquiry and approve transactions, without the need to invest in a LAN environment.

Despite offering paperless transactions, customers can rest assure that all their data and transactions will be conducted with the latest security technology and treated with utmost confidentiality, with the use of Smartcard which has advanced electronic signature functions.

With the Smartcard, a signatory can access and approve transactions of his/her company. For signatory with signing rights in multiple companies (which are not related to each other), his signature functions can be linked to just one Smartcard.

Every transaction successfully sent to the Bank will be acknowledged by a transaction reference number that is immediately displayed on the screen as proof of delivery and origin.

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