What is a payment gateway?
A payment gateway is a platform by which it captures and transfers payment data for customers to make purchases usually from a retailer or a service provider. In e-commerce and mobile application transactions, a payment gateway facilitates this to ensure that the payment details such as credit or debit card information are securely processed which is extremely popular currently with the rising trend of cashless transactions.
What types of payment gateways are available in Malaysia?
In Malaysia, there are general payment gateways that offer this service for merchants. If you have an e-commerce website, you will incorporate a payment gateway that will facilitate the payment process. This means that your business will be able to accept payment from your customers who might purchase items through debit or credit cards, e-wallet platforms, online bank transfer, PayPal and others.
What makes a good payment gateway?
What you need from your payment gateway is mostly convenience. You would want a gateway that accepts most modes of payment.
Is a payment gateway the same as an e-wallet?
No, they are not the same. A payment gateway is a third-party platform that handles the payment process. An e-wallet like Fave, Grab Pay and Touch N Go e-wallet are digital payment systems to store and manage your funds (which can be used for purchases for goods and services).
What are the major payment gateways in Malaysia?
A payment gateway does not necessarily mean it must be provided by a bank. There are 4 major payment gateways in Malaysia which are:
- eGHL – This is among the most popularly used payment gateways in Malaysia which were established in 2013. It provides payment services for both card and non-cards customers. eGHL uses a PCI Level 1-compliant platform.
- iPay88 – This platform accepts most payment modes. It is a regional Payment Gateway Provider with merchants across Southeast Asia.
- Razer Merchant Services (RMS) – This platform was previously MOLPay which is one of the earliest names in the payment gateway sector. Besides accepting the common payment modes, it also provides Razer Cash and BNPL (Buy Now Pay Later) services.
- Paypal – This is an international payment gateway that is also widely used in Malaysia. With an established brand name, shoppers are more confident with purchase protection services and bank linkage.
What about other payment gateways?
One of the latest additions to the payment gateway industry of Malaysia is Stripe. This is a software-based application that provides payment and fund transfer services targeted at small and medium businesses online. Meanwhile, another gateway that recently joined this segment is Senangpay.my and m2upay which is provided by Maybank.